Refund Policy
Thank you for using Nature Green Technology software solutions. Since our products are digital and delivered electronically, we generally do not offer refunds once a purchase is completed.
Eligibility for Refund
- If you experience technical issues that prevent you from using the software and our support team is unable to resolve it within 7 days.
- If you are accidentally charged more than once.
Non-Refundable Situations
- Change of mind after software access is granted.
- Issues caused by incompatible systems (not meeting minimum requirements).
- Failure to understand how to use the software without contacting our support.
How to Request a Refund
To request a refund, contact us at slwhatsappsender@gmail.com with your order ID and issue details. We’ll respond within 3 business days.
Privacy Policy
Effective Date: July 10, 2025
At Nature Green Technology, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile apps, Chrome extensions, or other software services ("Services").
1. Information We Collect
- Personal Information: We may collect your name, email address, phone number, and other information you voluntarily submit when contacting us, registering, or subscribing to our services.
- Technical Data: Includes your device type, operating system, browser type, IP address, access times, and referring websites.
- Usage Data: We collect anonymous data on how users interact with our software (e.g., button clicks, features used, errors encountered).
- Payment Information: All payment processing is handled securely through trusted third-party payment providers. We do not store or process your full credit/debit card information on our servers.
2. How We Use Your Information
- To provide and maintain our software and services
- To process transactions and send order confirmations
- To offer customer support and respond to inquiries
- To improve our software, user interface, and features
- To detect, prevent, and address technical issues or misuse
- To send occasional product updates, promotions, or security notices (only with consent)
3. Cookies and Tracking
We use cookies and similar tracking technologies (such as local storage and analytics scripts) to understand usage behavior, enhance performance, and personalize the user experience. You can disable cookies via your browser settings, though some features may not function properly.
4. Information Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information in the following limited situations:
- With service providers who support our software (e.g., analytics, hosting, customer support), under strict data protection agreements.
- If required by law, legal process, or government request.
- To enforce our Terms of Use or protect rights, safety, or property.
5. Data Security
We implement industry-standard encryption, access controls, and secure coding practices to protect your data. However, no system can guarantee 100% security. We encourage you to use strong passwords and keep your devices protected.
6. Your Rights
- You can request access to or deletion of your data at any time by emailing slwhatsappsender@gmail.com.
- You have the right to withdraw consent for marketing or data collection (where applicable).
- We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us for immediate deletion.
7. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. You can request permanent deletion of your data.
8. International Transfers
Your data may be stored or processed on servers located in different countries. We ensure that your data is protected in accordance with applicable privacy regulations such as GDPR.
9. Changes to This Policy
We may revise this Privacy Policy occasionally. All updates will be posted on this page with the updated effective date. You are encouraged to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Nature Green Technology
Email: slwhatsappsender@gmail.com
Country: Sri Lanka
Terms & Conditions
Effective Date: July 10, 2025
Welcome to Nature Green Technology. By accessing or using our software, apps, browser extensions, or other digital services (“Services”), you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Eligibility
- You must be at least 18 years old or have parental/guardian consent to use our services.
- You agree to provide accurate and up-to-date information where required (e.g., account registration, support requests).
2. License & Usage
- We grant you a non-exclusive, non-transferable, revocable license to use our software and services strictly for personal or business use in compliance with these terms.
- You may not modify, reproduce, resell, reverse-engineer, or distribute any part of our software or content without written permission.
- Use of our services for illegal, harmful, or unauthorized activities (e.g., spamming, scraping sensitive data, or violating platform rules) is strictly prohibited.
3. Payments & Subscriptions
- Some features may require a one-time purchase or subscription fee.
- All payments are securely handled by third-party payment gateways. We do not store your full payment information.
- Subscription users are responsible for managing their own billing cycle and cancellations.
4. Refund Policy
Due to the digital nature of our software, refunds are only granted in specific cases such as accidental double charges or technical faults not resolved by our support team. Please refer to our Refund Policy for more details.
5. Intellectual Property
- All trademarks, logos, software code, design elements, and content are the property of Nature Green Technology or its licensors.
- You may not copy or use our branding or content without written permission.
6. Limitation of Liability
We make every effort to ensure the accuracy and performance of our software, but we do not guarantee it will be error-free. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
7. Termination
We reserve the right to suspend or terminate your access to our software or services at any time for violations of these terms or for any unlawful activity.
8. Changes to Terms
We may update these Terms & Conditions periodically. Continued use of our services constitutes acceptance of the latest version. We encourage you to review this page regularly.
9. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes shall be resolved under the jurisdiction of Sri Lankan courts.
10. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, you may contact us at:
Nature Green Technology
Email: slwhatsappsender@gmail.com
Country: Sri Lanka